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Sarong World Help
Find answers to some commonly asked questions regarding:
Order Processing & Shipping
Shipping & Handling
Product Pricing
Payment Methods
Credit Card Security
Product Availability
Order Processing & Shipping
We strive to process and dispatch orders within two business days of an order's placement.
Sarong World.com is located in Australia, therefore international deliveries across the globe generally
take 1-2 weeks, depending on the delivery destination. All parcels are shipped priority
air mail through the Australia Post network to ensure a reliable, fast and effecient delivery of your order.
Shipping & Handling
The shipping and handling prices at Sarong World.com, wherever applicable, are based on the weight of your
order and the delivery destination country. The shipping and handling cost includes the actual
cost of air mail postage and packaging costs. Our high quality packaging standards ensure safe delivery
of your purchases. All shipping and handling prices are calculated in real time in the checkout process,
before the completion of your order.
Product Pricing
All prices within the Sarong World.com online store are quoted in US dollars for your convenience. Payments
for orders in international currencies are converted to our local currency, Australian dollars, for processing
wherever applicable. Please note that the exchange rate used by your bank for calculating the amount
billed may vary slightly if your account is not held in an Australian bank due to fluctuations in the exchange rate.
Payment Methods
At present we can only accept online credit card payments for orders. We accept Visa, MasterCard, American
Express and Diners Club credit cards. We are not able to accept any personal checks and money orders.
Credit Card Security
Is it safe to use your credit card to place an order through our online store? Yes, it is completely safe! When you use
your credit card to pay for an order at our online store, we encrypt the credit card number before the information
is sent over the Internet. All credit card payments are processed in real time, so we don't store any of your credit
card details at all; they are encrypted and sent directly to the bank to ensure that each purchase you make is protected
and safe.
Product Availability
We strive to ensure that products are available for immediate shipment. Occasionally, a product you order may be out of
stock. We will inform you by email if any items in your order prove to be unavailable.
For more information regarding ordering and shipping information, feel free to
contact us.
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